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Privacy Policy

Effective Date: June 25, 2025
Last Updated: June 25, 2025

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1. Introduction
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At Ukudemy (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store, share, and safeguard your information when you enroll in our classes, use our website, or interact with us offline.

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2. Scope & Compliance
 

This policy applies to all users—students, parents, teachers, vendors, and visitors. As a body corporate in India, we comply with the Information Technology Act, 2000 and the SPDI Rules, 2011.

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3. Definitions
 

  • Personal Data: Name, contact details, email, date of birth, etc.

  • Sensitive Personal Data (SPDI): Government ID, financial/payment info, etc.

  • Processing: Collecting, using, storing, or disclosing data.

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4. Data Collection
 

We collect information through secure, encrypted channels, including:


A. Provided by You
 

  • Registration/enrollment: name, email, phone, date of birth, government ID (for verification/teachers), payment details, etc.

  • Teacher/vendor applications: professional identifiers or relevant documents.
     

B. Automatically
 

  • Device/browser info, IP address, cookies, usage patterns (for personalized services).

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5. Purpose & Legal Basis
 

We process your data to:
 

  • Deliver classes, manage accounts, billing, scheduling, and customer support.

  • Communicate course updates, school events, promotional offers (with your consent).

  • Improve our services and website experience (using anonymised analytics).

  • Comply with legal obligations (e.g., tax, audit).
    We rely on explicit consent, performance of contract, compliance with legal obligations, and legitimate interests.

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6. Data Sharing & Third Parties
 

  • Service Providers: e.g., payment gateways, hosting, email tools—they can only access your data to provide the service and must maintain confidentiality.

  • Legal Requirements: May share data with law enforcement or regulators when required by law.

  • We do not sell your personal data to third parties.

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7. Data Retention & Disposal
 

We retain your data only as long as necessary for the stated purposes or as required by law. When no longer needed, data is securely deleted or anonymised.

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8. Cookies & Tracking
 

We use cookies, tracking pixels, and similar technologies to:
 

  • Recognize returning users, maintain session continuity, personalize the experience.

  • Gather analytics to improve our website and communications.
    You can opt-out or block cookies via your browser settings—note this may affect site functionality.

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9. Data Security
 

We employ reasonable technical and organizational safeguards—SSL encryption, firewalls, regular vulnerability assessments, and role-based access controls—to protect your data.

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10. Children Under 18
 

If you are under 18, please use our services only under parental or guardian supervision. We do not knowingly collect personal data from minors without appropriate consent.

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11. Your Rights
 

You have rights under Indian law to:
 

  • Access, correct, or update your data

  • Request deletion or object to processing

  • Withdraw consent where applicable
    To exercise these rights, contact us as detailed below.    ​

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12. Policy Updates
 

We may revise this policy to reflect changes in data practices or legal requirements. The most recent version will be available on our website, and we’ll notify you of material changes via email or website notice.

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13. Contact Us
 

For questions or requests related to this policy, please contact:

Email: privacy@ukudemy.com

Address: Ukudemy, 24-B, Lane C, Koregaon Park, Pune 411001, Maharashtra, India
 

By continuing with Ukudemy, you acknowledge that you have read and agree to the terms of this Privacy Policy.

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